Knowledgebase

550-Verification Email Failed Error
If you are receiving this error it is most likely that you are trying to send email to a...

Autoresponders
An autoresponder will send a standard response email message (based on a text file you specify)...

How can I reduce the spam my domain receives?
Our servers have two primary method of spam control. One of these forms is RBLs (Real time Block...

How do I access webmail from my browser?
In your browser, go to your domain name address followed by /webmail/ Example:...

How do I get my PoP3 email?
If you're familiar with your email client's setup, use the following information to retrieve...

How do I turn on/off SpamAssassin?
First login to your cPanel control panel then Select Mail ---> Select SpamAssassin --->...

Mail Forwarding
All mail that is sent to the addresses ending with @yourdomain.dom is forwarded to your initial...

What do I use for my POP3 mail settings?
Mail server: mail.yourdomain.com Your email address: youremail@yourdomain.com Your email...

What port does POP3 run on?
POP3 runs on port 110

Why is my mail to this person not getting through?
Legitimate email typically gets erroneously blocked for a couple of reasons: either the...

535 Incorrect authentication data
If you have a Linux dedicated server, you can fix this problem. In root WHM, go to Email >...

550 Error : Dictionary Attack
Dictionary Attack:A method often used by spammers. They send various emails or passwords to a...

Are you able to receive emails but not send?
If you aren't able to send this usually means one thing... your internet provider is blocking you...

Are you able to send emails but not receive?
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...

Can’t send email with SmartBro
http://www.smartwifi.org.ph/customer-complaint/cant-send-email-with-smartbro/

Email returned, Blacklisted or Rejected by Recipient
Note: We can only fix this if the block is against the entire server. If the block is...

How to Send Email from a PHP Script Using SMTP Authentication
Send Email from a PHP Script Using SMTP Authentication To connect to an outgoing SMTP server...

I receive bounced mails I have not sent
This problem is caused by spammers using a forged email address pretending to be yours. Most...

Stop Email Spam
preventing email spam with SpamAssassin filters, blacklists, box trapper, domainkeys &...

Stop Receiving Spam with Cpanel
There are few simple steps you can follow to minimize the amount of spam you receive to your...

The Number 1 Cause of “Missing” Emails (and It’s Not the Server’s Fault)
"I am not receiving all my email!" and "People are not receiving emails from me!" are common...