Knowledgebase

Can i be able to use an MS Access database instead of mysql or php on windows hosting packages?
Microsoft Access (MS Access) database as well as Microsoft SQL (MSSQL) databases are supported on...

Connecting via MSSQL Enterprise Manager
Sorry this can not be accomplished. Security hardening prevents us from enabling remote...

Do you allow ODBC connections from external sites to your mysql databases?
Remote database access can be enabled from your end for your MySQL databases. All you need to do...

Do you have any pre-installed server components for ASP available? I am particularly interested in an Upload component (i.e. SoftArtisans FileUp) as well as an Image manipulation component (i.e. AspImage)
ASPUpload is already installed on our windows servers but we will have to install ASPImage on the...

Do you support ASP.NET 3.5 on Windows Hosting? What is new in ASP.NET 3.5?
ASP.NET 3.5 is supported on all our Windows Hosting Servers. New features in ASP.NET 3.5 are as...

Does this affect my ASP.NET 2.0 or 1.1 site?
No, the ASP.NET 3.5 framework builds on the 2.0 library by adding additional functionality, there...

How do I access webmail in windows hosting?
http://webmail.your_domain.com  

How do I change my windows password?
Login to your Plesk Control Panel > Home > Domain Administrator From here you change your...

How do I install ASP.NET 3.5?
If you are a shared hosting customer it is installed on all of our servers by default. If you...

How do I switch my site to using the 3.5 Framework?
The ASP.NET 3.5 framework builds on or adds to the functionality of ASP.NET 2.0. If you site is...

How to Change permissions on folders
To change the file permissions on a file or folder please the procedure below.1. Login to Plesk...

How to generate an SSL Certificate?
Login to your Plesk Control Panel > Click on your domain > Certificates > Generate a New...

How to get started with your Windows Hosting account?
First thing you need to do is login in your control panel using the URL sent in welcome email....

How to install an SSL Certificate?
The steps on installing SSL Certificate are :1) Generate a CSR for your domain2) Provide that CSR...

IIS7 blocks viewing access to files in bin and other asp.net folders
IIS7 now blocks those key folders and doesn't allow them to be seen. To the outside world, any...

Life after FrontPage
Some suggestions for alternative programs which can be used in place of FrontPage. The first...

The "SendUsing" configuration value is invalid.
Typically this exception has to deal with the following line of code (or I should say ABSENCE of...

Using FrontPage with Windows 2008 Shared Hosting Servers
There have been some questions around whether or not you can use Microsoft FrontPage with Windows...

What ASP Components do you support on Windows Hosting?
We support following email components: CDOSYS JMail ASPMail ASPEmail

What type of control panel do you offer with your Windows Hosting?
We offer Plesk 9.0 Control Panel (the newest stable version) with all our Windows Hosting plans....