Knowledgebase

Can I send you hardware to add to my server?
No, we do not allow customers to add their own hardware to the dedicated servers.

Dedicated Server Late Fees
A service charge of $25.00 (Approximate PHP1,200) will be added to unpaid balances after 10 days...

Do you offer Server Management Services?
Currently we only offer WHM/CPanel Linux Dedicated Server Management, which is available for a...

If I cancel my server do I get a refund?
All requests for canceling any service / services must be made in writing with at least 30 days...

What services are included with each dedicated server order?
All servers come with the following: 2000 Gigabytes of transfer Automatic Remote Reboots...

What type of support comes with Dedicated Server purchases?
An Unmanaged Dedicated Server leaves nearly all the management duties of running a server in the...

When will my server be ready?
Our general turn around time is 24 to 72 hours after your order has been placed and verified....